Returns
At Bisoux De Lune, we want you to love your prints as much as we love creating them. If you receive an item that is damaged or defective, please reach out within 30 days of receipt to initiate a return.
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-10 business days and credited to your original payment method.
Exchanges
If you’d like to exchange your print for a different size or design, please contact us within 30 days of receipt to explore your options.
Non-Returnable Items
Please note that customized or personalized items are non-returnable unless they arrive damaged or defective.
Shipping Costs
Customers are responsible for return shipping costs, except in cases where items are damaged or defective.
Contact Us
If you have any questions or concerns about your order, feel free to reach out through our Contact Page.
Thank you for choosing Bisoux De Lune – Meagan Reily Photography! We appreciate your support and are committed to ensuring your satisfaction.